Canadian Music Trade - In Depth

Tag: retail advice

Total 6 Posts

Handling Difficult Customers in the Pandemic Era

Customer Service Expert Shep Hyken on Enforcing Mask Wearing & Other COVID-19 RulesThis article originally appeared in the August/September 2020 issue of Canadian Music Trade. By Michael Raine “Walmart Workers Are Terrified of Enforcing Mask Rules” read a recent headline on TheDailyBeast.com. “A lot of our people have
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Key Questions & Metrics for Smart Buying & Effective Inventory Management

This article originally appeared in the August/September 2019 issue of Canadian Music Trade magazine. By Michael Raine There are over 7,000 brands represented at the annual NAMM Show, a great number of which are launching new products across every conceivable category. Needless to say, MI dealers have a
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Home Recording: A Resilient, Reliable Category for MI Retailers

This article originally appeared in the April/May 2019 issue of Canadian Music Trade magazine. By Andrew King Home recording is an inherently unique productcategory – one that’s complementary to virtually every other department in your store while also being a niche unto itself. Put simply, it’s a rabbit
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