Tag: Michael Raine
Total 6 Posts
Customer Service Expert Shep Hyken on Enforcing Mask Wearing & Other COVID-19 RulesThis article originally appeared in the August/September 2020 issue of Canadian Music Trade. By Michael Raine “Walmart Workers Are Terrified of Enforcing Mask Rules” read a recent headline on TheDailyBeast.com. “A lot of our people have
The article originally appeared in the June/July 2020 issue of Canadian Music Trade magazine. By Michael Raine Most MI retailers reading this have already reopened in some capacity. But as you may have realized, it’s not all going to be a seamless process back to “normal.” All commercial
This article originally appeared in the February/March 2020 issue of Canadian Music Trade magazine. By Michael Raine As climate scientists’ dire warnings about global warming grow more urgent and the timeline for needed action shrinks, every company’s environmental impact is under scrutiny. Whether motivated by prospects of good
This article originally appeared in the December/January 2020 issue of Canadian Music Trade magazine. By Michael Raine Over his last four years at music products e-commerce website Reverb.com, Sebastian Fabal has learned a thing or two about what works and what doesn’t when it comes to boosting
By Michael Raine Photos Courtesy of Getty Images for NAMM Each year, The NAMM Show grows and adds to its mammoth assortment of exhibition features, educational programming, and entertainment experiences. Of course, the last two years have seen the addition of a whole new building to the Anaheim Convention Center,
