Canadian Music Trade - In Depth

Tag: BUSINESS MATTERS

Total 48 Posts

Handling Difficult Customers in the Pandemic Era

Customer Service Expert Shep Hyken on Enforcing Mask Wearing & Other COVID-19 RulesThis article originally appeared in the August/September 2020 issue of Canadian Music Trade. By Michael Raine “Walmart Workers Are Terrified of Enforcing Mask Rules” read a recent headline on TheDailyBeast.com. “A lot of our people have
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Can MI Retail Go Green?

This article originally appeared in the February/March 2020 issue of Canadian Music Trade magazine. By Michael Raine As climate scientists’ dire warnings about global warming grow more urgent and the timeline for needed action shrinks, every company’s environmental impact is under scrutiny. Whether motivated by prospects of good
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Maximize Your Revenue with Reverb.com: Examining the Characteristics of the Site’s Top Sellers

This article originally appeared in the December/January 2020 issue of Canadian Music Trade magazine. By Michael Raine Over his last four years at music products e-commerce website Reverb.com, Sebastian Fabal has learned a thing or two about what works and what doesn’t when it comes to boosting
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